FAQs

Sunglasses

If I do not like my Propwoods, can I return or exchange them?

What type of lenses do you use for the sunglasses?

Will the frames be the right size for me?

Are my sunglasses waterproof?

What is included with each order?

Can I personalize my order?

Can I return my Propwood sunglasses?

Watches

Can I personalize my watch?

How well is my Propwood wood watch going to wear? Is it waterproof?

Can I return my Propwood watch?

Does the glass scratch easily?

Is there a warranty?

Orders

What payment methods are accepted?

How can I cancel or change my order?

Can I customize my orders?

Shipping

Do you ship globally?

How long will it take to get my package?

Where do you ship from?

Warranty

What is Propwood's warranty policy?

What is covered by the warranty?

What is your return policy?